PIP Activity 7: Communicating Verbally — Descriptors, Points & How to Score

Activity 7 assesses whether you can express yourself verbally and understand what others say to you. This includes using aids like hearing aids and communication devices.

This is a Daily Living activity. Maximum score: 12 points.

All Descriptors for Communicating Verbally

DescriptorDescriptionPointsExamples
7aCan express and understand verbal information unaided0—
7bNeeds to use an aid or appliance to speak or hear (common in: deafness, stroke, laryngectomy)2hearing aid, speech device
7cNeeds communication support to express or understand complex verbal information (common in: autism, aphasia, Long Covid, learning disability)4interpreter, advocate, family member explains tone/sarcasm
7dNeeds communication support to express or understand basic verbal information (common in: dementia, severe learning disability, severe stroke)8cannot understand simple instructions
7eCannot express or understand verbal information at all (common in: severe autism, severe stroke)12non-verbal, complete aphasia

The Reliability Test for Communicating Verbally

Even if you can technically do this activity, you should score higher points if you cannot do it:

  • Safely — without risk of harm to yourself or others
  • Repeatedly — as often as needed throughout the day
  • To an Acceptable Standard — properly and completely
  • In a Reasonable Time — not taking much longer than average

Failing ANY one of these four tests means you should score higher points, even if you can sometimes do the activity.

What Evidence Helps for Communicating Verbally?

Speech therapy reports, audiology assessments, evidence of communication aids or apps used, statements from family about communication difficulties.

Common Mistakes to Avoid

Not mentioning hearing aids count as aids, not explaining that autism affects understanding tone and sarcasm, forgetting that brain fog affects verbal communication.

Related Activities

  • Preparing Food
  • Taking Nutrition
  • Managing Therapy
  • Washing and Bathing
  • Managing Toilet Needs
  • Dressing and Undressing
  • Reading and Understanding Signs
  • Engaging With Others
  • Making Budgeting Decisions
  • Planning and Following Journeys
  • Moving Around

Free Tools to Help

  • Free PIP Eligibility Checker — estimate your points for all 12 activities
  • Mandatory Reconsideration Letter Builder — challenge a PIP decision
  • Evidence Request Builder — get supporting evidence from your GP
  • Assessment Preparation — practice PIP assessment questions