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What do you need to sort out?

Start with what is happening. Take the next step in your own time.

Our tools currently focus on benefits. You do not need an account to use them.

This is a self-help service, not legal advice or an award prediction.

Or go straight to a task.

A benefit decision

Check the PIP activities: Read the activities and describe how they apply to you.
Ask for a PIP decision to be looked at again: Prepare a Mandatory Reconsideration letter from your own examples.
Question a Universal Credit sanction: Prepare a draft explaining why you disagree with the decision.

Your information and preparation

Describe your day-to-day difficulties: Work through a PIP activity worksheet, at your own pace.
Understand the PIP form: Read the existing activity-by-activity guide.
Gather supporting information: Explore draft requests, a checklist and a diary for your own account.
Prepare for a PIP phone assessment: Try practice questions and make your own notes.

An appeal or hearing

Prepare for a tribunal hearing: Explore practice questions and the existing preparation checklist.

Something else, or not sure?

Not available here yet

Bills and charges
Shopping and refunds
Home and repairs
Work
Transport and parking

These are areas we are exploring, not working services or a promise of availability.