JavaScript is turned off, so this is a short text version of the page. The free tools, such as the PIP check and the letter builders, need JavaScript to work. To use them, turn on JavaScript in your browser settings and reload this page. For free advice from a person, see Get help.

Find a useful next step.

Choose the task you need. There is no set order.

These are self-help tools, not legal advice. Nothing is sent for you.

A benefit decision

Check the PIP activities: Read the activities and describe how they apply to you.
Ask for a PIP decision to be looked at again: Prepare a Mandatory Reconsideration letter from your own examples.
Question a Universal Credit sanction: Prepare a draft explaining why you disagree with the decision.

Your information and preparation

Describe your day-to-day difficulties: Work through a PIP activity worksheet, at your own pace.
Understand the PIP form: Read the existing activity-by-activity guide.
Gather supporting information: Explore draft requests, a checklist and a diary for your own account.
Prepare for a PIP phone assessment: Try practice questions and make your own notes.

An appeal or hearing

Prepare for a tribunal hearing: Explore practice questions and the existing preparation checklist.

Not sure, or need a person?

You do not need to finish a tool here before looking for help.

Find free advice services

Not available here yet

Bills and charges
Shopping and refunds
Home and repairs
Work
Transport and parking

These are areas we are exploring, not working services or a promise of availability.